Privacy Policy

The nature of our business means we are required to store personal data.

Here's what we hold, how we keep it safe, and why.

We have updated our Privacy Policy to ensure we comply with the new General Data Protection Regulations (GDPR) which come into effect on 25th May 2018.

This privacy policy sets out

  1. How Enlight Physiotherapy Ltd uses and protects any information that you disclose to Enlight Physiotherapy Ltd
  2. How we gain your consent to us contacting you regarding:
  1. Such things as changes to your appointment times
  2. Any Enlight Physiotherapy Ltd special offers or news that may interest you

Enlight Physiotherapy Ltd is committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Enlight Physiotherapy Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24.05.18

What we collect from you in person

We may collect the following information:

  • name and date of birth
  • contact information including email address and telephone number
  • demographic information such as postcode
  • medical history, medications and other information relevant to your presenting condition

What we do with the information we gather

We require this information primarily to understand your treatment needs and to provide you with a better service, and also the following reasons:

  • Internal record keeping in accordance with the Chartered Society of Physiotherapy (CSP) and the Health and Care Professions Council (HCPC) standards
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information.

    You may choose to restrict the collection or use of your personal information in the following ways:

    If you have previously agreed to us using your personal information you may change your mind at any time by writing to or email us at: info@enlightphysiotherapy.com

    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you.

    If you would like a copy of the information held on you please contact us at Enlight Physiotherapy Ltd, Bayford Hall Farm, Bayford Lane, Hertford, SG138PR.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.